App support

How can we help?

For help with Pocket Coach, email apov@me.com. Include your iPhone model, iOS version, and a short description of what happened.

Response target: We aim to reply to support messages within two business days.

A chart or match looks incorrect

Open the match from Home and confirm the marked errors. You can delete an incorrect match and track it again. Progress charts update from the match history stored on your device.

A video link will not open

Use a complete link beginning with https://. Pocket Coach stores the link but does not upload or host the video.

Coach Review says preview

This feature currently prepares and saves a request only on your device. No payment is taken and nothing is sent to a coach.

Squat Coach cannot see or count me

Place your iPhone upright on a stable surface in a well-lit area. Turn sideways, move far enough back to keep your head and both ankles visible, and make sure only one person is in frame. Start and finish each repetition standing tall. If camera access is off, open iPhone Settings, choose Pocket Coach, and enable Camera.

How movement video is handled

Camera frames are analyzed in memory on your iPhone and are not recorded, saved, or uploaded by Pocket Coach. Read the Privacy Policy for details.

Remove my data

Delete matches from the Home screen. To remove all local Pocket Coach data, delete the app from your iPhone.

Privacy

Read the Pocket Coach Privacy Policy.